How it works

From the phone call to the front door.

Three roles, one live picture: the triage nurse who decides, the field nurse who responds, and the leadership team that sees it all working.

01 · Triage

Take the call. Create the assignment.

Patient, visit type, priority — that’s it. The board shows every nurse’s live status and position, so your triage nurse picks with full context. The acceptance timer starts the moment the assignment goes out.

The system never recommends or pre-selects a nurse. It informs; your nurse decides.

The live dispatch board with the service-area map and open assignment cards. All names are synthetic.
Good evening, Kelly
MY STATUS
Available
With patient
Admission
Unavailable
Margaret AlvarezImmediate
Rosewood Care Center, Rm 12Accepted
Open visit ›
Location sharing is on while on call (every 5–10 min).
02 · In the field

A loud alert. One tap to accept.

The nurse’s phone cuts through the night — accept or decline with a reason, and a decline goes straight back to triage for reassignment. Directions run in-app, arrival is confirmed by the nurse at the door.

Status is always one tap away, and location sharing is visible to the nurse at all times, and runs on the schedule your policy sets.

03 · Live status

Everyone sees the same picture, as it happens.

AssignedAcceptedEn routeArrivedCompleted
Every change, timestamped
Acceptance, arrival, and completion times are recorded the moment they happen.
Escalation, automatic
Unaccepted visits escalate at 5 and 10 minutes — thresholds you can tune to your policy.
Metrics for the morning
Median response by priority rolls up nightly — evidence for your board and your surveyors.

Watch it run on your service area.

The full platform, free for two weeks — your coverage map, your visit types, your roster.